Warranty

Our products are covered by a 12 month warranty from the date of purchase, when used under normal conditions and for the purpose intended. Make sure you follow our care instructions HERE to keep your cutlery looking beautiful for years to come.

This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

In order to make a warranty claim, you need to have purchased your KROF product through our website or one of our authorized re-sellers, and you must provide proof of purchase.

If you think you have a warranty claim please email our team with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.