At KROF we stand behind the quality of our products. All our cutlery is covered by a 12-month warranty from the date of purchase against faults in materials or workmanship when used in normal domestic conditions and in accordance with our Care instructions.
This warranty is an additional promise on top of your rights under Australian Consumer Law, which cannot be excluded or limited.
2. What This Warranty Covers
This warranty applies only to defects that occur under normal home use, including:
• Faults in materials • Faults in workmanship • Structural failures not caused by misuse
If your cutlery fails due to one of these issues within 12 months, we will repair or replace the item, or offer a refund in line with Australian Consumer Law.
3. What This Warranty Does Not Cover
This warranty does not cover damage caused by:
• Normal wear and tear (scratches, dulling, patina) • Misuse or accidental damage • Improper care (not following our care guidelines) • Commercial use, catering use, or restaurant use • Dishwasher damage from harsh cycles, chemicals, or soak cycles • Abuse or neglect
Our team will review and respond within a reasonable time
We may ask you to return the product at our discretion.
6. Remedies
If a defect is accepted under warranty we will:
• Repair the product (where practicable) • Replace it with the same or similar item • Provide a refund if a replacement is unavailable or unsuitable
7. Consumer Guarantees
Your warranty rights are in addition to the consumer guarantees under the Australian Consumer Law. You may still be entitled to a refund, repair, or replacement under those laws even after the warranty period or where the warranty doesn’t apply.
8. Contact Us
Questions about this warranty or how to claim? Email us at hello@krof.co.
Customer Reviews
Overall rating: 4.9 / 5 from 166 reviews.
Got these to have a full brushed sliver set and they’re great!
The knives were delivered with speed and the packaging was superb
The ability of the knives blade was second to none
Meets any challenge like butter
A mastery of design and craftsmanship
A pure pleasure to hold and use
Thank you
The Krof team
I’ve been using KROF since they first launched and have loved them ever since. They have such a premium look and feel, with a beautiful weight to them while still being sleek and slimline. They work perfectly for filming recipe content and styling food for work, but are also genuinely lovely to eat with day to day. I also recently received the steak knives and they’re incredible.
This is a stunning cutlery set. They feel very solid and are well made. I love the Champagne Gold colour. I now need the steak knives to complete the set!
Packages in an incredibly professional way, timely delivery and not to mention exquisite design! And it’s Australian designed and made! To top it off, each piece has wonderful balance and handles beautifully. What more could you ask? No regrets whatsoever.
I bought a set a while ago, absolutely love it, thought I’d top up my teaspoons as the sale was on. Arrived quickly and perfectly packed as usual, thanks guys, so happy with it!
Love my new cutlery! It turns the simple into sublime! I travel with my work and I have found that wherever I end up prepping my meals, using my black cutlery always give me a sense of being home wherever I am at!
Love their distinctive style so much, I bought my sister a pair for her birthday!
I'm really impressed with the look and feel of my new set of Krof cutlery it’s stylish without being too fancy, and feels great in the hand. Makes dinner feel a bit more special!
I have had many types of knifes and forks etc…. Simply because I love luxury items and I would consider very highly that the new KROF range is very much a luxury item for the dinner table. The design is very unique - if you look closely and the non bend of the materials is an outstanding feature. KROF colours, finishes and the overall look and feel is luxurious - even for the bigger size man. So I will be making a second purchase for more of the KROF product so I have enough to suit at least 8 guests. The great thing also is that my kids love the design and feel too. The dinner table we think is a place where everyone can get together and relax, eat great food, laugh and all with the touch of luxury in their hands. An outstanding product from Australia yet again.
The black cutlery is elegant and attractive. The fork is lovely to use. However, the the base of the knife, having a square profile, is a little uncomfortable to use.
Beyond impressed with this purchase. Add's a touch of class and elegance to my dining room and dinner set. High quality build. Very impressed from opening the box to using the cutlery. Will be recommending to friends and family.
Game changing. This tableware just elevates every meal. Not just beautiful to look at but stunning to use. Such a great investment - we will be buying more 🙌🏻
Unwrapping the Krof Brushed Silver 24pc Cutlery Set was akin to unveiling a hidden treasure passed down through generations. From the moment I laid eyes on the set, it exuded an air of timeless elegance. The brushed silver finish, both luxurious and understated, instantly caught my attention, promising a touch of sophistication to elevate any dining experience.
Aesthetically pleasing doesn't quite capture the beauty of these utensils – they are downright stunning. The subtle yet intricate detailing on each piece reflects a level of craftsmanship that is often hard to come by. The brushed silver not only adds a touch of modernity but also exudes a classic charm reminiscent of the fine dining experiences of yesteryears.
One of the standout features of the Krof cutlery set is the perfect balance of weight in each piece. It's not often that cutlery strikes such a harmonious equilibrium between functionality and aesthetics. The weight feels substantial in your hand, providing a reassuring feeling of quality. This balance contributes to a comfortable dining experience, making each meal feel like a special occasion.
There's a certain nostalgic quality to the Krof Brushed Silver set, as if it were something your grandma would have hidden away for only the most esteemed dinner guests. It brings back memories of a time when attention to detail and presentation were paramount, and dining was an art form. Using these utensils adds a touch of tradition and refinement to even the simplest of meals, turning an ordinary dinner into a noteworthy event.
Practicality is not sacrificed for style in this set. The durability of the materials ensures longevity, making the investment in the Krof cutlery set a wise one. The pieces are easy to clean, maintaining their shine and allure even after multiple uses.
In conclusion, the Krof Brushed Silver 24pc Cutlery Set has exceeded my expectations in every aspect. It seamlessly blends classic elegance with modern functionality, making it a must-have for anyone who appreciates the finer things in life. Whether you're hosting a dinner party or simply enjoying a quiet meal at home, these utensils add a touch of grandeur to every dining experience.
As you guys say " this changes everything" yes just about the best cutlery i have ever had the pleasure to use. But definitely the very best that i have ever owned
Charlie
I LOVE Krof! We have had a set of our own for years… love the feel in my hands… love the look of them on the table. If I am cooking beautiful food I want to use stunning cutlery to eat that food.
This latest set is a gift for some beautiful friends of mine.
Beautiful set. Feels wonderful and balanced. Love the sleek minimalist look. The item I love the most is the spoon. Something about the spoon shape is just right. The minor downside is that the handle fits through the holes of my dishwasher utensils basket so now I need to put them upside down to wash. Otherwise excellent I hope this will last a long time
